Effective Date: 14/07/2025
At Russell Transport Services, we are committed to protecting your privacy and ensuring your personal data is handled in a safe and responsible way. This Privacy Policy outlines how we collect, use, and protect your information.
Who we are
Russell Transport Services is a transport consultancy business based in the UK, offering services such as External Transport Manager cover, CPC training, and compliance audits.
Business Name: Russell Transport Services
Contact: luke@russelltransportservices.com
Phone: 0113 322 5468
Website: www.russelltransportservices.com
2. What Information We Collect
We may collect and process the following data:
Any additional information you provide voluntarily through our website, social media, or contact forms
Full name
Company name
Email address
Service enquiry details
3. How We Use Your Information
We use your information to:
Maintain business records and comply with legal obligations
Respond to your enquiries
Deliver services you’ve requested
Send occasional service updates, offers, or relevant compliance news
4. Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases to process your personal data:
Consent – when you submit a contact form or Facebook Lead Form
Contract – when delivering agreed services
Legitimate interest – to follow up on your enquiry or offer relevant transport services.
5. Sharing Your Information
We do not sell or trade your personal data. Your information may be shared with:
Our business systems or software (e.g. CRM or email services)
Relevant regulatory bodies (if required by law)
All third-party processors are GDPR-compliant.
6. Data Retention
We retain personal data only for as long as necessary:
Enquiry data: up to 12 months
Client data: up to 6 years for tax and compliance records
You can request deletion sooner at any time.
7. Your Rights
Under data protection law, you have rights including:
Access to the personal data we hold
Correction of inaccurate data
Deletion of your data (“right to be forgotten”)
Objection to marketing use
Data portability
To exercise your rights, email: luke@russelltransportservices.com
8. Cookies and Analytics
Our website may use cookies or tools such as Google Analytics to monitor usage. You can disable cookies in your browser at any time.
9. Contact & Complaints
If you have any questions about this policy, or wish to make a complaint, contact us directly at:
📧 luke@russelltransportservices.com
📞 0113 322 5468
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
www.ico.org.uk