Privacy Policy

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Effective Date: 14/07/2025

At Russell Transport Services, we are committed to protecting your privacy and ensuring your personal data is handled in a safe and responsible way. This Privacy Policy outlines how we collect, use, and protect your information.

Russell Transport Services is a transport consultancy business based in the UK, offering services such as External Transport Manager cover, CPC training, and compliance audits.

Business Name: Russell Transport Services
Contact: luke@russelltransportservices.com
Phone: 0113 322 5468
Website: www.russelltransportservices.com

We may collect and process the following data:

• Full name
   
• Company name
   
• Email address
   
• Phone number
   
• Service enquiry details
   
• Any additional information you provide voluntarily through our website, social media, or contact forms
   

We use your information to:

• Respond to your enquiries
   
• Deliver services you’ve requested
   
• Send occasional service updates, offers, or relevant compliance news
   
• Maintain business records and comply with legal obligations
   

Under UK GDPR, we rely on the following lawful bases to process your personal data:

• Consent – when you submit a contact form or Facebook Lead Form
   
• Contract – when delivering agreed services
   
• Legitimate interest – to follow up on your enquiry or offer relevant transport services
   

We do not sell or trade your personal data. Your information may be shared with:

• Our business systems or software (e.g. CRM or email services)
   
• Relevant regulatory bodies (if required by law)
   

All third-party processors are GDPR-compliant.

We retain personal data only for as long as necessary:

• Enquiry data: up to 12 months
   
• Client data: up to 6 years for tax and compliance records
   

You can request deletion sooner at any time.

Under data protection law, you have rights including:

• Access to the personal data we hold
   
• Correction of inaccurate data
   
• Deletion of your data (“right to be forgotten”)
   
• Objection to marketing use
   
• Data portability
   

To exercise your rights, email: luke@russelltransportservices.com

Our website may use cookies or tools such as Google Analytics to monitor usage. You can disable cookies in your browser at any time.

If you have any questions about this policy, or wish to make a complaint, contact us directly at:

📧 luke@russelltransportservices.com
📞 0113 322 5468

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
www.ico.org.uk